How to Switch to Flex Mobile
Our step-by-step guides and fantastic onboarding team will help you join the Flex family and start saving big on wireless right away.
Tips on transferring your number.
Bringing your number to Flex Mobile is as simple as connecting to WiFi
Stay Connected
Keep your current serviceās SIM card in your phone while we process the transfer. This way, you wonāt miss any calls or texts, even the ones youād rather ignore.
Confirmation is Key
Once we let you know your transfer is complete, pop your new Flex Mobile SIM card into your phone to start enjoying your upgraded wireless service.
Check Without Interruptions
Checking your numberās eligibility wonāt affect your current service. Feel free to check as many numbers as you likeāitās completely risk-free! If your friendsā numbers are eligible, send them our way and let them experience the Flex difference too.
Need help finding your info?
Find your carrier below and retrieve you account number and pin by following the instructions provided.
Altice Mobile
Account Number
Your Altice Mobile Account Number is visible at the top of the screen when you sign in to MyMobile. You have to request your Transfer PIN by contacting an Optimum Mobile expert at 866-200-7186. Your PIN will be emailed & texted to you and is good for just 7 days. If you forget or lose your PIN, you can contact them again for a new one.
AT&T Prepaid
Account Number
To retrieve your Account Number, contact AT&T PREPAID at 800-901-9878 for assistance. You will not need a Transfer PIN to transfer your number.
AT&T Wireless
Account Number
Your Account Number can be found in your myAT&T App. To request your transfer PIN, sign in to the myAT&T app and go to More, then Manage Profile, People & Permissions, then Transfer Phone Number and select "Request a new PIN."
Boost Mobile
Dial 833-502-6678 for assistance in locating your Account Number and Transfer PIN.
Consumer Cellular
The Account Number can be found in the upper right corner of your invoice. It is also visible on the Profile page in My Account. To obtain your Transfer PIN, call 1-888-345-5509 for assistance.
Cricket Wireless
Your Account Number is located within your myCricket App. To acquire your Transfer PIN, dial *PORT (*7678) from your Cricket Wireless phone.
Lyca Mobile
To find your Account Number and Transfer PIN, contact Lycamobile at 866-277-3221 for help.
Mint Mobile
Dial 800-683-7392 to find your Account Number. Your Transfer PIN is the last 4 digits of your Mint Mobile number.
SafeLink Wireless
To find your Account Number and Transfer PIN, call 1-800-378-1684 for help.
Total Wireless
To locate your Account Number and Transfer PIN, please dial 1-866-663-3633 for assistance.
Verizon
First, disable your Number Lock in your account by going into your Settings, selecting "Number Lock" and turning it off for the number(s) you wish to unlock. Then select "Save Changes." Your Account Number can be found in your My Verizon account under "Account." Go to My Profile, then "Number Transfer PIN" and select "Generate PIN."
Verizon Prepaid
Make sure to disable your Number Lock in your account. Then, dial #PORT (#7678) from your Verizon phone. You'll receive a text containing your Account Number and a link to generate the Number Transfer PIN.
Xfinity Mobile
To locate your Account Number, check the upper right-hand corner of your Xfinity Mobile bill/invoice. If you still can't locate it, please contact Xfinity Mobile at 888-936-4968. To locate your Transfer PIN, log into your Xfinity Mobile online account, go to "Devices," then select the phone number you want to port out. Then select "Transfer your number, cancel this line" at the bottom of the page to receive your security PIN by text.
Find the most popular unlocking guides below.
How to Unlock your AT&T Phone
To unlock your phone from ATT&T be sure to review the requirements and steps in the article below:
How to Unlock your Boost Mobile Phone
To unlock your phone from ATT&T be sure to review the requirements and steps in the article below:
How to Unlock your Cricket Phone
To unlock your phone from Cricket be sure to review the requirements and steps in the article below: